Customer Reviews
Meet Ross & Holly!
From Power Outages to Complete Energy Independence
The Challenge
“We spent 2–3 years looking into solar. Every solar company near me sounded the same, and we weren’t sure who to trust. After a cyclone left us without power for six days, we knew it was time to make the investment, but we wanted to do it right.” – Ross & Holly, Bilambil Heights
Key points:
- Researching solar for 2–3 years
- Confusion around comparing companies
- Catalyst: cyclone outage + funds available
Wanted a solution that was cost-effective, reliable, and future-proof.
The Solution
- 24 kW battery system + 19 kW solar (40 panels).
- $30,000 after rebates/incentives.
- Future-proofed with larger system size.
- Bonus: third battery at half wholesale price through rebate.
- Installed in garage, compact and tidy.
The Results
“We’re now completely self-reliant. The system charges fully every day and only drops to about 70% overnight, even when we’re both at home running washing machines, tools, and appliances. Our $600 quarterly power bills are gone; that’s $2,400 saved each year. Soon we’ll be moving to Amber Energy for better feed-in tariffs, and we’re expecting to earn an extra $150 a month from selling power back to the grid. That’s around $4,200 a year in combined savings and income.”
Future benefits:
- Expected 10-year payback (faster if feed-in delivers as planned).
- Ready for EV charging.
- Added home value.
- No longer stressed about energy usage.
Lifestyle Impact
- 3-bedroom, 2-bath home with garage workspace powered entirely by solar + battery.
- Both self-employed, using home as business base.
- Comfort in knowing they can run air-con, washing machines, and tools without worrying about cost.
- Peace of mind in storms and outages.
“We’re pretty selective about who we work with, whether in our own businesses or as customers. Dean’s honesty and ethics were a big reason we chose Sun Connect Solar. He doesn’t just sell a system, he builds trust.”
Why Sun Connect Solar?
“Dean stood out straight away. He was professional, patient, and kept in touch without being pushy. Even when we took our time, he was always there with answers. When the Sigenergy battery became available as an alternative to Tesla, Dean explained everything clearly and made it happen. He even offered flexible payment options and fronted the solar panels until the rebate came through. The installation team were lovely guys who worked hard, we couldn’t have asked for better service.”
Get Started with Sun Connect Solar
Discover how we can help you achieve energy independence tailored to your home, your budget, and your future.
