How do I share my GoodWe system with family in SEMS+?
Short answer. In SEMS+ open your plant, tap the plant menu, choose Share Plant, then Add Sharing. Enter the person’s details, set what they can do and for how long, and save. You can cancel a share later.
GoodWe says a plant can be shared with other individual users, with sharing permissions and a validity period. If the person has no account yet, entering their email address registers one for them automatically. Shared plants may show fewer functions than the owner sees.
Safety first. Sharing is an app task. Never open a switchboard, remove a cover from your battery or inverter, or touch any wiring. Anything beyond the app, a light you can read from a safe distance, or your own router is a job for a licensed electrician. If you see smoke, smell burning, hear arcing or see water on or near the unit: keep everyone away, switch off at your main switch only if it is safe to do so, and call 000 if there is any fire or smoke.
Steps
- Open SEMS+ and go to your plant’s details screen.
- Tap the menu icon and choose Share Plant.
- Tap Add Sharing and enter the recipient’s details as the app asks. For someone without an account, their email address is enough: the app registers an account for them.
- Set the permissions and the validity period (how long the share lasts). Choose view-only unless they need more.
- Save. To cancel the share later, open Share Plant again and cancel it there.
Please do not
- Do not give your own login to anyone.
- Do not remove our installer access without talking to us first. Under Account, Account Security, Authorization Management you control who may monitor and service your plant, and removing us means we cannot help you remotely.
If the screens look different, the app has probably moved on from the manual. Stop there and call us.
Read more: GoodWe batteries from Sun Connect Solar
When to call us
If we installed your system, call us on 0483 903 020. Our service help for existing customers is free: we start by working through it with you by phone. If you are not yet a customer, a service call is $250 + GST, which covers one hour on site within 20 km of Mullumbimby; travel further out is quoted separately. Contact us or call 0483 903 020 (Mon-Fri 7am-6pm, Sat 7am-4pm).
Quick questions
Can my partner use the app on their own phone?
Yes. Share the plant with their email address and they will get their own login.
Can I stop sharing later?
Yes. GoodWe says you can cancel a share from the same Share Plant screen.
Will they see everything I see?
Not necessarily. GoodWe says shared plants may have fewer functions, and you choose the permissions.
Should I remove the installer from Authorization Management?
Please talk to us first. It controls who can monitor and remotely service your plant, so removing us stops us helping you remotely.
Sources
Last checked 6 October 2026. Only the manufacturer’s, the network’s or the government’s own documents are used; app menus change between versions, so if your screen looks different, call us rather than guess.
